IT Management Solutions

Wi-Fi Professional Services

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Wi-Fi Professional Services

Empowered does more than just ship product.  We provide complete Solutions, with quality backed up by our E4 Methodology.

Empowered can help you in all phases of deploying a complete Wi-Fi Solution, by:

  • Wi-Fi Assessment – If you’re just getting started, or your existing Wi-Fi falls short, our experts can identify your needs, existing issues, and articulate your Wi-Fi design goals.
  • Active Site Surveys – Our team surveys your site with real equipment to determine the number and location of Arrays required to meet your design goals, in terms of coverage, performance, and user capacity.  We will physically inspect your site(s), select Array locations, and use live equipment to determine SNR (signal to noise ratio), detect interference, and measure actual coverage, capacity, and bandwidth. Contact us to discuss your needs, and get full details on our Implementation Guarantee.  
  • RF Security Scan – We bring in real equipment to scan your RF environment to identify potential security threats to your wireless network, identify potential rogue APs and ad hoc stations, identify APs operating with weak or no security enabled, and identify APs operating on non-traditional channels.
  • Special Event Wi-Fi – Empowered can bring the technology and services required to make large public events a success – from tradeshows, to press briefings, to partner and users conferences like BlackBerry World – we can help ensure your Wi-Fi delivers.   
  • Installation, Configuration & Validation – We can help stage and configure Wi-Fi Arrays, assist with product installation, and optimize the final system configuration.  We can also re-scan your facility to validate proper signal strength and performance per the agreed upon plan, test and verify operation of all components, and Wi-Fi network operation.
  • Training – We can help ensure you and your staff are trained on Wi-Fi technology and all aspects of the wireless network, including installation, configuration and system troubleshooting
  • Support – Empowered’s TAC in Canada, staffed with skilled bilingual technicians, supports every system we sell.  Optionally, EmpoweredCare support options provide 24/7 and onsite coverage, and ongoing optimization.